Plans & billing
Two plans. The difference is how many brands you can watch and how often each platform is re-checked.
Plus and Pro
- Plus
- $49 a month, or $490 a year. 6 monitors, 5 keywords, every platform scanned daily.
- Pro
- $99 a month, or $990 a year. 21 monitors, 20 keywords, and Bluesky and Hacker News scanned hourly.
Both plans include alerts, exports, the API, unlimited team members, unlimited mentions, and unlimited history. Nothing is metered: the caps are on what you monitor, not on how much you find. Paying yearly costs the same as ten months paid monthly. The pricing page has the full comparison.
What a monitor is
A monitor is one brand being watched: your own, plus each competitor. Plus covers 6, meaning your brand and up to 5 competitors. Pro covers 21.
The free trial
Every new organisation starts with 14 days free. A card is required to begin, since that is what starts the subscription, but nothing is charged until the trial ends, and cancelling before then costs nothing. Monitoring runs at full capability throughout.
Your subscription
Settings → Billing shows the current plan, its status, the renewal or trial-end date, and your plan's limits.
Manage billing opens the payment portal, where you can update the card on file, download invoices, switch plan or billing period, and cancel.
Changing plan
Upgrades take effect immediately and are prorated, so you pay the difference for the remainder of the period rather than starting a new one. Downgrades take effect at the end of the current period, so you keep what you paid for until it runs out.
Cancelling
Cancel from the billing portal. Access continues to the end of the period you have already paid for, then stops. The subscription is not cut off mid-cycle, and your data stays in place while the organisation exists.
Deleting the organisation, under Settings → Danger zone, is separate from cancelling and permanently removes its brands, mentions, and settings. Only the owner can do it.